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Privacy Policy

Privacy Policy

1. Introduction
RTA America, Inc. (“RTA”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the gigFAST TV™ Services. The term gigFAST TV™ Services refers to RTA’s video service, including the selection of television shows, clips, movies, applications, and other content we offer  (collectively, the “Content”) and our equipment and/or applications used for viewing the Content (the “Video Player”), as well as any other products, feature s, tools, materials, or other services offered from time to time by RTA through a variety of Access Methods.
 

The term “Access Methods” refers to, collectively, our website (www.rtatel.com), applications, and other places through which the gigFAST TV™ services may be accessed, including websites and applications of RTA and gigFAST’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player. By viewing any Content or otherwise using the gigFAST TV™ services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the gigFAST TV™ services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the gigFAST TV™ services. Please note that the website addresses (i.e., URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Methods. To view this Privacy Policy with clickable hyperlinks, please visit the RTA website at www.rtatel.com on your computer.

2. Information We Collect

RTA may collect the following information from or about you:

Information You Provide to Us

We collect information you provide to us. For instance, when you register to use the gigFAST TV™ Services, we may collect your name, email address, birth date, gender, credit card information, billing address, ZIP code, and other information. In addition, RTA may collect information you provide to us when you respond to surveys, set your preferences, contact RTA through customer service or by other means, or participate in promotions that RTA and gigFAST TV™ may offer from time to time. RTA also allows multiple profiles to be set up under one account, so we may collect information you provide to us if you create a profile.

Usage and Log Data

We collect information when you use the gigFAST TV™ Services or view gigFAST TV™ advertising outside of the gigFAST TV™ Services. Examples of this information may include your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the gigFAST TV™ Services including information about the videos you view on gigFAST TV™ (e.g., show titles and episode names), page views, ad data, referral URLs, network state, device identifiers or other unique identifiers such as advertising identifier and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information.

Data Collected Through Cookies and Similar Technologies

Like many online services, we use various technologies to collect usage data and store preferences. We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTMLS local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer. Most internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For information about disabling cookies or deleting information contained in Flash cookies, please check the settings on your browser. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the gigFAST TV™ Services, including the Video Player. For example, we may not be able to store your preferences or login information or customize the Content and advertising to your viewing habits.

Web Beacons or Pixels

In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.

Mobile Device Identifiers and Software Development Kits (“SDKs”)

We may use or work with third parties including our business partners and service providers who use mobile SDKs to collect information, such as advertising identifiers and information related to how mobile devices interact with the gigFAST TV™ Services. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with Content and advertisements and to enable analytics or other features through mobile devices.

Account and Profile Data from Third-Party Services

If you choose to log-in, access or otherwise connect to the gigFAST TV™ Services, or contact RTA, through a third­ party service (such as Facebook), we may, for example, collect your user ID and username associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, pages you have liked and other account and profile data).

Third-Party Data

We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited, and advertisements viewed).

We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

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We have some offers for you. Please contact us at

844-RTA-4USA

Pricing and availability may vary by location

gigFAST INTERNET™

Starting at

$49/mo
gigFAST™ speeds
Stay connected with all of your devices
Unlimited data and no annual contract
Fiber offers same speeds up and down. Great for video conferencing
Show more

gigFAST VOICE™

Starting at

$25/mo
Hear the voices that matter to you
Stay connected with unlimited calling anywhere in North America, Mexico, and beyond!
RTA Voice has no added taxes or fees,and no dropped calls.
Plus, in the event of an emergency 911 finds you when you call from your home phone.
Show more

gigFAST TV™

Starting at

$39/mo
It’s time to cut the cable and satellite!
Get all the great cable channels without all the great cable hassles
Only HD channels. Stop paying for unwanted SD channels
Watch any live channel for up to 72 hours
Show more

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