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If you believe what we believe, come join the RTA team! RTA is an equal opportunity employer and welcomes veterans.
Medical, dental, vision and supplemental health… even pet insurance.
Vacation, Holidays, Flex/sick days
Through Insperity, we offer online courses and tuition reimbursement.
More than 1500 merchants discounts ranging from travel, shows to consumer goods.
401K, HSA, FSA.
Employee Assistant Programs for physical, emotional, social and financial health.
We offer opportunities in a variety of business areas that will challenge your skills and grow your career. We would love to hear from you! Veterans are welcome here. If you are a veteran and looking for a career in the internet revolution, contact us and let's begin your new career path together.
Fill out the form below and attach your resume to contact us today
• Provides account information to customers including but not limited to account balances, histories, and stop payments.
• Assists customers in basic wifi/internet troubleshooting.
• Performs maintenance, placement/removal of holds, and changes for all account types.
• Provides timely resolution of customer complaints, concerns, and inquiries.
• Builds effective relationships and trust with customers and potential customers by listening to their needs and educating them about the bank products and services that are most appropriate to their situation.
• Responds effectively to customers requesting to close their accounts, determining the reason and offering possible alternatives.
• Maintains knowledge of changes to internet environment, internet competition, and customer business environment.
• Supports marketing campaigns and product launches.
• Prepares reports and correspondence as needed.
• Performs other related duties as assigned by management.
• One to two years related experience or equivalent.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Ability to understand and follow written and verbal instructions
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Bilingual skills a plus.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Provides customers with courteous customer service in over the phone in; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
Provides customers with courteous customer service in over the phone in; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
Provides customers with courteous customer service in over the phone in; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
Maintains the integrity, reliability, and performance of the existing fiber and wireless network as well as developing new designs to support the future growth of the network; responsible for the configuration, operation, and administration of network equipment, network monitoring and provisioning systems.
Develops business and retains and services clients in the specified geographic region.
Develops business and retains and services clients in the specified geographic region.
Develops business and retains and services clients in the specified geographic region.
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1400 Broadfield Boulevard Suite 200
Houston, TX 77084 United States
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